Mastering Experience Management: Unlock the Power of XM and XLA® for Business Impact Oct 15th 2026 Presenter: Rae Ann Bruno, Senior Consultant and Instructor, HDI Experience Management and XLAs are moving from concept to practice. But what does that really look like? Join Rae Ann Bruno and a pane … read more
An Actionable Approach to Driving Stakeholder Value Nov 19th 2020 Presenter: Rae Ann Bruno, President, Business Solutions Training - Complimentary Webinar ITIL v4’s Driving Stakeholder Value (DSV) certification takes a more direct approach to IT becoming a bu … read more