Our Key Concepts and Simulation workshops help teams quickly connect ITSM, ITIL, DevOps, Agile, SRE, Process Design, Value Stream Mapping, customer experience, and continual improvement concepts to real-world work. These short, practical learning experiences are ideal for team training, transformation programs, service improvement initiatives, and organizations that want to build shared understanding across IT and the business.
In addition to all the classes listed in our Training Catalog and the Key Concepts and simulations listed below, we have a wide variety of group micro-learnings available. Have a topic about ITSM, DevOps, etc. (Incident, Change, Value Stream, etc.) that you want your team to drill down into... #wehaveaclassforthat
For information and pricing, please Contact Us.