User Research Methods for IT Service and Support Nov 19th 2026 Presenter: Matt Beran, Sr. Product Marketing Specialist, InvGate Unclear work destroys confidence, erodes trust, and wears down the people doing it. In this session, Matt Beran shows how service and … read more
Mastering Experience Management: Unlock the Power of XM and XLA® for Business Impact Oct 15th 2026 Presenter: Rae Ann Bruno, Senior Consultant and Instructor, HDI Experience Management and XLAs are moving from concept to practice. But what does that really look like? Join Rae Ann Bruno and a panel … read more