Webinar Archives
AI and ITSM walk into a bar - An Experience To Remember
Nov 21st 2024
Presenter:
Simone Jo Moore, SJM Humanising IT
Let's explore the intersection of Artificial Intelligence (AI) and IT Service Management (ITSM). Be it ITIL, DevOps, Agile or other princi
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Why Effective Business Relationships = Transformational Leadership
Aug 16th 2024
Presenter: Michael W. Kublin, President, PeopleTek Coaching
During this interactive webinar, Mike will guide attendees through a self-discovery tool, helping them assess their individual per
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Fright Night - What Went Wrong and Why
Oct 20th 2022
Presented by:
Jeff Jensen, Founder & Principal @I Train IT Leaders
Deborah McDaniel, Associate Director-Office of Information Technology @Rutgers University
Jon Leighton, Head of Cu
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Putting the Go in Governance
Sep 16th 2021
Presenter: Greg Sanker, Senior IT Leader
Ever wondered why ITSM success is much harder in real life than in theory? We all know that Leadership, Governance and Practices are key components. And the
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A Seat at the Table
Oct 8th 2020
Presenters:
-Donna Knapp, Curriculum Development Manager, ITSM Academy
- Mark Blanke, CEO, OwlPoint
- Fred Silva, Director - Digital Solutions Delivery, SAIC
- Paul Edmisten, CIO,
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