Webinar Archives
Mapping your Journey to ITIL Island
Mar 1st 2019
Presenter: Mark Blanke, OwlPoint
Whether you are new to ITIL, Captains of ITIL 3 - or somewhere in between, this webinar is for you. Join us as Mark Blanke, President of OwlPoint,
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ITIL 4. The Next Evolution.
Dec 13th 2018
Presenter: Donna Knapp, ITSM Academy's Curriculum Development Manager / Author
Join us for an introduction to ITIL 4. We’ll share – at a high level – key ITIL 4 concepts and how those concepts
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