Webinar Archives
Generational Dynamics in Service Management
Posted by Cid Tyer on Jun 17th 2015
If you’re like most companies, you likely have 3-5 Generations on your teams. Come laugh and hear tips on how to attract and integrate the Millennials & Boomlets into your Service Management Teams
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The Service Desk of the Future
Posted by Cid Tyer on Oct 16th 2013
Download the:
Slide Deck
Q&A Report
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Should You Establish a Service Management Office (SMO)?
Posted by Cid Tyer on Jun 26th 2013
Download the:
Slide Deck
Q&A Report
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