ITIL (Version 5) Transformation: Less Theory, More Traction May 21st 2026 Presenter: Adam Griffith, ITIL Architect, PeopleCert Successfully driving modern organizational change requires thoughtful balance, careful consideration, and approaches that are both actionable and … read more
Fright Night - What Went Wrong and Why Oct 20th 2022 Presented by: Jeff Jensen, Founder & Principal @I Train IT Leaders Deborah McDaniel, Associate Director-Office of Information Technology @Rutgers University Jon Leighton, Head of C … read more
Reimagining IT Change Management for DevOps & Cloud Apr 18th 2018 Presenters: JT Giri, CEO & Co-founder, nClouds and Clive D’Souza, Global Head of Business Development - Service Catalog, Amazon Web Services Cloud computing is delivering faster ide … read more
Implementing ITIL Change Management in a Global Organization Posted by Cid Tyer on Feb 16th 2011 Download the: Slide Deck Q&A Report … read more
Using Models for Incident, Change, Problem and Request Posted by Cid Tyer on Aug 18th 2010 Download the: Slide Deck Q&A Report … read more