Webinar Archives
Getting started with VeriSM - with case study
Jul 19th 2018
VeriSM™ is a Service Management approach for the digital age that helps service providers create a flexible operating model to meet desired business outcomes.Presenter: Clair Agutter,
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Incident Management Metrics: A University of Miami Case Study
Posted by Cid Tyer on Oct 19th 2011
Download the:
Slide Deck
Q&A Report
Call Monitor Template
Service Request Eval. Template
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