From Disruption to Driver: Modernizing the IT Service Desk Jul 16th 2026 Presenter: Josh Streets, AI Advisor, QX Now AI is shifting IT Service Management from basic automation to true operational innovation. But how do you cut through the hype to build a scalable, future- … read more
The State of ITSM and… 2026 Jan 29th 2026 Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy ITSM has been evolving for years - but in 2026, the question is… what’s next? Join us as we examine how digital techno … read more