AI and ITSM walk into a bar - An Experience To Remember Nov 21st 2024 Presenter: Simone Jo Moore, SJM Humanising IT Let's explore the intersection of Artificial Intelligence (AI) and IT Service Management (ITSM). Be it ITIL, DevOps, Agile or other princip … read more
Optimizing Value Streams and Processes with AI Oct 17th 2024 Presenter: Donna Knapp, Curriculum Development Manager Often when exploring the applicability of AI to ITSM the examples relate to how to alleviate the toil or manual effort associ … read more
Why Effective Business Relationships = Transformational Leadership Aug 16th 2024 Presenter: Michael W. Kublin, President, PeopleTek Coaching During this interactive webinar, Mike will guide attendees through a self-discovery tool, helping them assess their individual perf … read more
How AI will Affect ITSM Programs May 17th 2024 Presenter: Mark Hinkle, CEO & Founder, Peripety Labs Mark will guide us through the transformative impact of Artificial Intelligence (AI) on ITSM programs, tracing its evolution f … read more
Top Trends in Enterprise Architecture Apr 18th 2024 Presenter: Charles Betz, VP/Principal Analyst, Forrester Research Forrester Research has sponsored the international Enterprise Architecture awards since 2010, and as of 2023 this is now in pa … read more