ITIL4 and ServiceNow Mar 19th 2020 Presenter: Mario Vivas, CEO, River Horse ITIL4 is out and everyone is eager to learn about the updates this release introduces. This session will summarize the key changes that ITIL4 presents wit … read more
Adding Value with Change Management Feb 20th 2020 Presenter: Vicki Rogers, Senior Manager of Change, Georgia Tech Learn how Georgia Tech adopted the IT change management process (AKA change enablement practice in ITIL v4), designed to help contr … read more
The Evolution and Future State of the Service Management Office Jul 29th 2019 Presenter: Jeff Jensen, ITIL Expert, PMP, CPDE, DevOps Leader With the continued adoption of best practice frameworks and new ways of working (including Agile, DevOps, Lean … read more
Mapping your Journey to ITIL Island Mar 1st 2019 Presenter: Mark Blanke, OwlPoint Whether you are new to ITIL, Captains of ITIL 3 - or somewhere in between, this webinar is for you. Join us as Mark Blanke, President of OwlPoint, … read more