ITIL® AI Governance - Moving Beyond Control to Care Apr 16th 2026 Presenter: Simone Jo Moore, AI Ethicist, SJM If your AI governance strategy starts and ends with compliance, you’re missing the point. As organizations adopt AI at scale, governance must evol … read more
ITIL at an Inflection Point: Why Change Is Necessary Feb 19th 2026 Presenter: David Cannon, Senior Director of ITIL, PeopleCert ITIL has long provided a common language and set of best practices for service management, but the environment it operates in has fun … read more