ITIL at an Inflection Point: Why Change Is Necessary Feb 19th 2026 Presenter: David Cannon, Senior Director of ITIL, PeopleCert Register Today ITIL has long provided a common language and set of best practices for service management, but the environment it oper … read more
ESM and the Big Re-Think Sep 15th 2022 Presenter: John Worthington, Principal and Certified USM Coach - MyServiceMonitor, LLC The shift to enterprise service management is increasing complexity, but fortunately giving new life to some o … read more