ITIL at an Inflection Point: Why Change Is Necessary Feb 19th 2026 Presenter: David Cannon, Senior Director of ITIL, PeopleCert Register Today ITIL has long provided a common language and set of best practices for service management, but the environment it oper … read more
Executive Buy-in for your ITSM program Feb 15th 2024 Presenter: David Cannon & Ken Jarvis, PeopleCert Getting executive buy-in is one of the most important dependencies of every ITSM project. It’s also one of the biggest challenges. This webin … read more