Adding Value with Change Management Feb 20th 2020 Presenter: Vicki Rogers, Senior Manager of Change, Georgia Tech Learn how Georgia Tech adopted the IT change management process (AKA change enablement practice in ITIL v4), designed to help contr … read more
Using Models for Incident, Change, Problem and Request Fulfillment Management Posted by Cid Tyer on Jun 13th 2012 Download the: Slide Deck Q&A Report … read more