ITIL (Version 5): Ask Me Anything (AMA) Mar 19th 2026 Presenter: Donna Knapp & Lisa Schwartz, ITSM Academy Curious about what ITIL (Version 5) really means for you and your organization? This live session is your opportunity to ask direct questions … read more
ITIL 4® AMA with Lou Hunnebeck and Donna Knapp Aug 20th 2020 Presenters: Lou Hunnebeck, Principal Advisor, DXC Technology & Donna Knapp, Curriculum Development Manager, ITSM Academy - Complimentary Webinar ITIL 4® Direct, Plan & Improve - Ask Me Anything&n … read more