ITIL® AI Governance - Moving Beyond Control to Care Apr 16th 2026 Presenter: Simone Jo Moore, AI Ethicist, SJM If your AI governance strategy starts and ends with compliance, you’re missing the point. As organizations adopt AI at scale, governance must evol … read more
IT Service Management Is No Longer the ‘Boring Plumbing’ of Tech Organizations Aug 21st 2025 Presenter: Saaniya Chugh, Senior Technical Consultant, ServiceNow Join us and listen as Saaniya shares a fresh, forward-looking perspective on IT Service Management, exploring how it has evolved … read more