IT Service Management Is No Longer the ‘Boring Plumbing’ of Tech Organizations Aug 21st 2025 Presenter: Saaniya Chugh, Senior Technical Consultant, ServiceNow Join us and listen as Saaniya shares a fresh, forward-looking perspective on IT Service Management, exploring how it has evolved … read more
2025 Global IT Experience Benchmark Jul 17th 2025 Presenter: Sakari Kyrö, Product Strategy Lead, HappySignals Join us and Sakari, the author of the Global IT Experience Benchmark report to present why the conversation around IT Experience has … read more
Beyond Monitoring: Achieving Predictive IT with AIOps Jun 19th 2025 Presenter: Suresh GP, Managing Director, TaUB Solutions Join Suresh, as he dives into the transformative potential of AIOps. This session will unpack core AIOps principles, walk through practical imp … read more
The Culture Conundrum: Understanding and Leveraging the Components of Culture May 15th 2025 Presenter: Michael Cardinal, BPMO, Cognizant There is a lot of talk today about “culture” in the business world and society. But do we all really know what “culture” is, how i … read more
Business Strategy Assurance via "ITIL 4 Guiding Principles" (with examples) Feb 20th 2025 Presenter: Rose Gibson, ITIL Master Join us for an insightful webinar designed to empower you to confidently craft, refine, and adapt your business strategy for lasting success. Discover how to lever … read more