Webinar Archives
ITIL® 4 HVIT - High Velocity IT
Apr 16th 2020
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy
Digital has changed everything! It has enabled organizations to introduce new business models and to significantly change how
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ITIL4 and ServiceNow
Mar 19th 2020
Presenter: Mario Vivas, CEO, River Horse
ITIL4 is out and everyone is eager to learn about the updates this release introduces. This session will summarize the key changes that ITIL4 presents wit
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ITIL 4 Guiding Principles
Jan 16th 2020
Presenter: Rose Gibson, ITSM Academy
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Is this the End of ITIL? NO, it is the end-to-end of ITIL!
Oct 30th 2019
Presenter: Paul Wilkinson, GamingWorks
Is this the End of ITIL? NO, it is the end-to-end of ITIL!
As we celebrate the first year anniversary of ITIL 4, enterprises are working their way to unde
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Change Control in ITIL4: So Much More Than a New Name
Jun 27th 2019
Presenter: Greg Sanker, CIO, Author, speaker and practitioner with over 30 years of global IT experience
Every organization makes changes on a daily basis, and every change has the pot
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