Webinar Archives
State of ITSM and DevOps 2018, with Donna Knapp
Feb 15th 2018
Complimentary Webinar - Thursday, February 15 at 11:00 am ET
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy
Both IT service management (ITSM) and DevOps are at cr
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ITSM Roles in an Agile and DevOps World, with Donna Knapp
Jul 20th 2017
Complimentary Webinar - Thursday, July 20, 2017
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy
Have you ever wondered how ITSM roles fit into an Agile and
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Site Reliability Engineering: An Enterprise Adoption Story
Posted by Eric Montijo on Apr 20th 2017
Complimentary Webinar - Thursday, April 20th at 11:00 am EDT
Presenter: Perry Statham
SRE Squad Leader with IBM Cloud DevOps Services
In this presentation, the IBM DevOps Services SRE team
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The Continuous People Pipeline
Posted by Eric Montijo on Mar 23rd 2017
Presenter: Jayne Groll, CEO, DevOps Institute (DOI)
Since DevOps focuses on Continuous Everything, shouldn’t we also be focusing on Continuous Everyone? This session will explor
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5 Ways ITSM Can Support DevOp
Posted by Eric Montijo on May 17th 2016
Presenters: Jayne Groll, and Lisa Schwartz co-founder ITSM Academy
There is much debate about the relevancy of ITIL and ITSM in a new DevOps world. The truth is that DevOps does not
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