Webinar Archives
Establishing a Business Process Group with Elaine Wong
Posted by Cid Tyer on Aug 14th 2013
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Should You Establish a Service Management Office (SMO)?
Posted by Cid Tyer on Jun 26th 2013
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IT Business Relationship Management for Success with Ibrahim K Jackson
Posted by Cid Tyer on May 22nd 2013
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Crafting ITSM Service Catalogs that Work
Posted by Cid Tyer on Nov 16th 2011
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Configuration Management at Idaho National Laboratory
Posted by Cid Tyer on Jul 20th 2011
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