Webinar Archives
A Peeps Eye view of IT Service Management
Posted by Cid Tyer on Jan 11th 2012
Webinar Presented on: January 12, 2012
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Crafting ITSM Service Catalogs that Work
Posted by Cid Tyer on Nov 16th 2011
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Configuration Management at Idaho National Laboratory
Posted by Cid Tyer on Jul 20th 2011
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How to Create an Undisputable Service Management Business Case
Posted by Cid Tyer on Mar 23rd 2011
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Implementing ITIL Change Management in a Global Organization
Posted by Cid Tyer on Feb 16th 2011
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