Putting the People back in PPT Mar 16th 2023 Presenter: Mike Cardinal, Director BPMO - US, Thirdera When it comes to doing service management, we are often hyper focused on the technology, or even the processes that use the technology. But in … read more
ESM and the Big Re-Think Sep 15th 2022 Presenter: John Worthington, Principal and Certified USM Coach - MyServiceMonitor, LLC The shift to enterprise service management is increasing complexity, but fortunately giving new life to some o … read more
State of ITSM and... 2022 Jan 20th 2022 Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy As we move into 2022, the pandemic persists, as does the pressure to keep up with the demand for digital innovation. Join us to … read more
Employability with ITIL4 – New Industry Trends Nov 18th 2021 Presenter: Gaurav Shekhar of University of Texas at Dallas Employability with ITIL4 – New Industry Trends What will be discussed: latest employment trends how the industry is … read more
Digital & IT Strategy - Go Fish! Jul 15th 2021 Presenter: Mark Bradley, Senior Product Manager, Flexera Go Fish! Digital transformation is a very hot topic, and there are tons of webinars, podcasts, etc. But we were not finding any that … read more