Webinar Archives
Lead Success, Don't Manage Failure! with Carlos Casanova, K2 Solutions
Posted by Cid Tyer on Mar 20th 2013
Webinar Presented on: March 21, 2013
The virtues of successful executives are those that express confidence, trust, stability and leadership; and this don't come with just having the title. Embarkin
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Is ITIL Really Worth the Effort? with Doug Tyre, University of Miami
Posted by Cid Tyer on Nov 14th 2012
Download the:
Slide Deck
Q&A Report
Whitepaper
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When IT Fails: A Business Novel with Gene Kim, former CTO of Tripwire
Posted by Cid Tyer on Aug 15th 2012
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Slide Deck
Q&A Report
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Crafting ITSM Service Catalogs that Work
Posted by Cid Tyer on Nov 16th 2011
Download the:Slide Deck
Q&A Report
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Incident Management Metrics: A University of Miami Case Study
Posted by Cid Tyer on Oct 19th 2011
Download the:
Slide Deck
Q&A Report
Call Monitor Template
Service Request Eval. Template
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