Webinar Archives
Reimagining IT Change Management for DevOps & Cloud
Apr 18th 2018
Presenters: JT Giri, CEO & Co-founder, nClouds and Clive D’Souza, Global Head of Business Development - Service Catalog, Amazon Web Services
Cloud computing is delivering faster ide
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The Agile Process Owner with Donna Knapp
Posted by Cid Tyer on Nov 19th 2015
Today’s IT organizations must be built on ITSM policies and processes that facilitate speed and change. So who ensures that ITSM processes are designed with ‘just enough’ control to meet an organiz
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Should You Establish a Service Management Office (SMO)?
Posted by Cid Tyer on Jun 26th 2013
Download the:
Slide Deck
Q&A Report
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How to Leverage an ITSM Framework to Achieve Green IT Goals
Posted by Cid Tyer on Mar 18th 2009
Download the:
Slide Deck
Q&A Report
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