Webinar Archives

An Introduction to SIAM

An Introduction to SIAM

Mar 18th 2021

Presenters: Liz Gallacher, Director and Helen Morris, Director of Helix Service Management Services Service Integration and Management (SIAM) has long been used “across the pond” to help organiza … read more
State of ITSM and... 2021

State of ITSM and... 2021

Jan 21st 2021

Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy To say that 2020 was a challenging year would be an understatement. As enterprises accelerate their digital business initiativ … read more
A Seat at the Table

A Seat at the Table

Oct 8th 2020

Presenters: -Donna Knapp, Curriculum Development Manager, ITSM Academy - Mark Blanke, CEO, OwlPoint - Fred Silva, Director - Digital Solutions Delivery, SAIC - Paul Edmisten, CIO, … read more

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