Webinar Archives
Results Matter: ITIL V3 vs. Metro Government
Posted by Cid Tyer on Oct 15th 2008
Download the:Slide Deck
Q&A Report
Lori's Idea Sheet:Sample One
Sample Two
… read more
Webinar: Putting the PRO in PROcess Design
Posted by Cid Tyer on Sep 17th 2008
Download the:
Slide Deck
Q&A Report
… read more
Webinar: Role with IT(IL) - V3 Roles and Responsibilities
Posted by Cid Tyer on Aug 20th 2008
Download the:
Slide Deck
Q&A Report
… read more
Service Management Definitions
Posted by Cid Tyer on Jun 18th 2008
Download the:
Slide Deck
Q&A Report
… read more
Apples, Oranges and ITIL
Posted by Cid Tyer on Apr 16th 2008
Download the:
Slide Deck
Q&A Report
… read more