Webinar: Knowledge is Power Posted by Cid Tyer on May 18th 2011 Download the: Slide Deck Q&A Report … read more
We don’t like our Service Management Tool Posted by Cid Tyer on Apr 20th 2011 Download the: Slide Deck Q&A Report … read more
How to Create an Undisputable Service Management Business Case Posted by Cid Tyer on Mar 23rd 2011 Download the: Slide Deck … read more
Implementing ITIL Change Management in a Global Organization Posted by Cid Tyer on Feb 16th 2011 Download the: Slide Deck Q&A Report … read more
Integrating ITSM Frameworks, Standards and Processes Posted by Cid Tyer on Jan 19th 2011 Download the: Slide Deck Q&A Report … read more