Webinar Archives

Single Point of Contact (SPOC)

Single Point of Contact (SPOC)

Posted by Eric Montijo on Sep 16th 2016

Presenter: Eddie Vidal, EJV Corporation The road to success for organizational change is often met with roadblocks and detours, rarely following a straight, simple path. Changing long-sta … read more
5 Ways ITSM Can Support DevOp

5 Ways ITSM Can Support DevOp

Posted by Eric Montijo on May 17th 2016

Presenters: Jayne Groll, and Lisa Schwartz co-founder ITSM Academy There is much debate about the relevancy of ITIL and ITSM in a new DevOps world. The truth is that DevOps does not … read more