Webinar Archives
Agile Service Management - Where ITIL Meets Agile
Posted by Eric Montijo on Nov 17th 2016
Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy
IT service management (ITSM)/ITIL processes must accommodate two speeds of IT – the traditional mode that must
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Preparing for Digital Business with Matt Hooper
Posted by Eric Montijo on Oct 19th 2016
Preparing for Digital Business an ITSM Academy Webinar from ITSM Academy, Inc.
Complimentary Webinar - Thursday, October 20th at 11:00 am EDT
Presenter: Matt Hooper
ITSM Evangelist, LANDESK Sof
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Single Point of Contact (SPOC)
Posted by Eric Montijo on Sep 16th 2016
Presenter: Eddie Vidal, EJV Corporation
The road to success for organizational change is often met with roadblocks and detours, rarely following a straight, simple path. Changing long-sta
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Services - Cutting Through the Confusion, with Michael Cardinal
Posted by Eric Montijo on Jul 21st 2016
Complimentary Webinar - Thursday, August 18th at 11:00 am EDT
Presenter: Michael Cardinal, TEK Systems
Services: Can they be any more confusing? It is not always clear as to how to define,
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Own Your Career, with Shavon Lindley, Women Evolution
Posted by Eric Montijo on Jun 16th 2016
Do you look forward to going to work? How much time are you spending on projects that really fuel you? Are you confident you will get recognition for all your hard work? Have you found the right
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