Innovate ITIL with DevOps Oct 20th 2018 Presenter: Sean Mack, CEO, xOps There is a prevalent myth that DevOps and IT Service Management (ITSM) and the IT Infrastructure Library (ITIL) are incompatible. However this sup … read more
Modernizing Self Service Access Sep 21st 2018 Presenter: Nick Schneider, Lean Consultant/Managing Partner, Sumplify Driven by a range of initiatives: DevOps, Digital Transformation, Modern Operations, etc - today Infrastructure and O … read more
Automating Security Controls with DevSecOps Aug 20th 2018 Presenter: DJ Schleen, DevSecOps Evangelist and DSOE Global Manager, Aetna When organizations understand the ease in which security controls can be integrated into the development pro … read more
Getting started with VeriSM - with case study Jul 19th 2018 VeriSM™ is a Service Management approach for the digital age that helps service providers create a flexible operating model to meet desired business outcomes.Presenter: Clair Agutter, … read more
Modern Skills for the IT Professional Jun 21st 2018 Presenter: Donna Knapp, ITSM Academy The Digital Transformation is real! To adapt, IT professionals need to transform their own skillset to become more multi-dimensional by gaining both d … read more