"I've been a Courseware Licensing customer for more than a decade, providing ITIL training to over 800 employees. ITSM Academy has always provided the best service, they’re responsive and helpful. Their course content is already excellent but they never stop working on it. They introduce new techniques and updated formats to their materials on a regular basis. When updates are made, they provide workshops to ensure the trainers are up to speed – like we’re part of their team! It’s great! And oh yeah, it goes without saying that they’re Subject Matter Experts too. I’ve looked around at several other courseware providers and nobody comes close to the value provided by ITSM Academy."

~ Jeremy H., Fortune 500 financial company

Courseware Licensing

ITSM Academy licenses our courseware and instructor services to training and consulting companies looking to establish their own ITSM program as well as corporations seeking a cost effective training solution for large numbers of learners. Unlike traditional classroom discount programs, courseware licensing empowers organizations to deliver training that is flexible and tailored, while providing significant savings and direct ROI.

Taking a "teach them to fish approach", clients are encouraged to designate one or more qualified employees to be groomed as internal instructors. Working with ITSM Academy’s seasoned supervising instructors, these trainer candidates follow a personalized Train-the-Trainer (T3) program. We work closely with our partners to ensure all learners are receiving an excellent educational experience. Read More or Download the Information Sheet

Please browse our Training Catalog below to see the extensive titles available or feel free to Contact Us for more information about acceptance into our program.