Self Study - ITIL Practitioner: Change Enablement (CE)

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Learner is set up within 8 business hours. Once the course access key has been redeemed, no credits or refunds can be issued.
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The ITIL® Practitioner: Change Enablement training is a single module course, part of the Plan, Implement & Control bundle. This course is tailored for IT professionals seeking to certify and 

itil-practice-manager-ce-1-.pngaffirm their proficiency in Change Management and Enablement. By course completion, participants will adeptly showcase their comprehension and practical application of fundamental concepts, principles, values, and challenges across strategic and operational spheres. This empowers them to optimize the efficacy of Change Enablement practices in their daily endeavors.

The Change Enablement module serves to amplify the success rate of service and product changes by meticulously evaluating risks, authorizing change implementation, and efficiently overseeing the change schedule.

Please note, this is not a video course. It provides access to a full set of Learner Materials for reference/independent study. To purchase the corresponding exam voucher, click here.

Audience: The target audience includes:

  • Change Managers: Professionals responsible for overseeing the entire change management process
  • Change Coordinators: Individuals who coordinate and facilitate the execution of changes
  • IT Managers and Directors: Leaders responsible for IT operations and strategic decision-making
  • IT Service Managers: Those involved in managing and delivering IT services to meet business needs
  • IT Administrators: Individuals responsible for the technical implementation of changes
  • Project Managers: Those managing projects that involve significant IT changes
  • IT Support Staff: Teams providing support for end-users and addressing issues related to changes
  • Business Analysts: Professionals involved in understanding and analyzing business requirements related to IT changes
  • Quality Assurance and Testing Professionals: Individuals responsible for ensuring the quality of changes through testing
  • Anyone Involved in IT Operations: Individuals across various roles who contribute to or are impacted by changes in IT services

ITIL Practitioner: Change Enablement enables professionals to:

  • Ensure that changes and their components are realized in an effective, safe, controlled, and timely manner to meet stakeholders’ change-related expectations and needs
  • Minimize the negative impacts of change
  • Balance effectiveness, throughput, governance, compliance, and risk control for all changes in the defined scope
  • Be adaptive to meet the needs of various approaches to change development
  • Measure, assess and develop the Change Enablement practice capability in their organization by using the ITIL Maturity Model

Course / Student Materials:

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Let's Go Green: Materials for this course are provided as downloadable soft copy files that can be viewed on a variety of devices. Attendees may print a hard copy of the files in whatever format best meets their needs, and can use the files under the ITSM Academy Terms of Use as indicated on the material.

Note: Learner is set up within 8 business hours. Once the course access key has been redeemed, no credits or refunds can be issued.