Materials for our classes are provided via our Learner Portal (my.itsmacademy.com) as downloadable soft copy files that can be viewed on a variety of devices.

Attendees may print a hard copy of the files in whatever format best meets their needs, and can use the files under the ITSM Academy Terms of Use as indicated on the material.

• Lifetime access to content anytime, anywhere, any device

• Reduced environmental impact