Learner Stuff

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Your one-stop spot for all the helpful details, tips, and resources you need before, during, and after your ITSM Academy class.
At ITSM Academy, we’re more than just a training provider - we’re your learning partner. We want every learner to feel fully prepared, supported, and confident, so we’ve gathered some essentials right here.
Before Your Class
  • Check Your Email: You’ll receive your class confirmation (from class@itsmacademy.com), with login instructions and pre-class materials.
  • Bring Your Questions: Our instructors love curiosity - come ready to share, discuss, and collaborate!
During Your Class
  • Engage & Participate: Our virtual classrooms are designed to be active and collaborative. The more you join in, the more you’ll get out of it.
  • Use Your Materials: All learners get access to course materials, guides, and tools - all designed to help you apply what you learn in the real world.
  • Connect: Many of our learners build lasting professional connections - don’t be shy about networking!
✅ After Your Class
  • Download Your Certificate: Proof of your learning, ready to share with your boss, your team, or on LinkedIn.
  • Access Your Personal Action Plan: Turn your insights into actions and measure your progress back on the job.
  • Stay in Touch: We love to hear how you’re applying what you learned. Tag us on social, drop us an email, or join our alumni group!
Happy Learning!
Thank you for choosing ITSM Academy. We’re honored to be part of your professional journey - and we can’t wait to see what you achieve next.
 

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