The State of ITSM and… 2026 Jan 29th 2026 Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy ITSM has been evolving for years - but in 2026, the question is… what’s next? Join us as we examine how digital techno … read more
State of ITSM and... 2023 Jan 26th 2023 Presenter: Donna Knapp, Curriculum Development Manager As we move into 2023, the pandemic is behind us (sort of), but that doesn’t mean we aren’t still feeling its effects. We simultaneously need t … read more
State of ITSM and... 2022 Jan 20th 2022 Presenter: Donna Knapp, Curriculum Development Manager, ITSM Academy As we move into 2022, the pandemic persists, as does the pressure to keep up with the demand for digital innovation. Join us to … read more
SRE is a Service Management Framework Apr 15th 2021 Presenter: Jayne Groll, Former CEO of DevOps Institute Site Reliability Engineering (SRE) is rising quickly as the most innovative approach to IT Service Management (ITSM) since the early days of I … read more
SRE Roundtable with 4 DevOps Ambassadors Jul 16th 2020 Presenter: SRE Roundtable with 4 DevOps Ambassadors - Complimentary Webinar A roundtable conversation about Site Reliability Engineering (SRE). Please join us as four of the DevOps Institute … read more