Webinar Archives
ITIL4 and ServiceNow
Mar 19th 2020
Presenter: Mario Vivas, CEO, River Horse
ITIL4 is out and everyone is eager to learn about the updates this release introduces. This session will summarize the key changes that ITIL4 presents wit
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Adding Value with Change Management
Feb 20th 2020
Presenter: Vicki Rogers, Senior Manager of Change, Georgia Tech
Learn how Georgia Tech adopted the IT change management process (AKA change enablement practice in ITIL v4), designed to help contr
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ITIL 4 Guiding Principles
Jan 16th 2020
Presenter: Rose Gibson, ITSM Academy
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Is this the End of ITIL? NO, it is the end-to-end of ITIL!
Oct 30th 2019
Presenter: Paul Wilkinson, GamingWorks
Is this the End of ITIL? NO, it is the end-to-end of ITIL!
As we celebrate the first year anniversary of ITIL 4, enterprises are working their way to unde
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AI & The Future of Employee Service
Oct 1st 2019
Presenter: Dan Turchin, Astound
The bots are coming… but not to take your job. Learn how and why AI and machine learning are making humans better and how organizations li
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