Webinar Archives

ITIL4 and ServiceNow

ITIL4 and ServiceNow

Mar 19th 2020

Presenter: Mario Vivas, CEO, River Horse ITIL4 is out and everyone is eager to learn about the updates this release introduces. This session will summarize the key changes that ITIL4 presents wit … read more
Adding Value with Change Management

Adding Value with Change Management

Feb 20th 2020

Presenter: Vicki Rogers, Senior Manager of Change, Georgia Tech Learn how Georgia Tech adopted the IT change management process (AKA change enablement practice in ITIL v4), designed to help contr … read more
AI & The Future of Employee Service

AI & The Future of Employee Service

Oct 1st 2019

Presenter: Dan Turchin, Astound The bots are coming… but not to take your job. Learn how and why AI and machine learning are making humans better and how organizations li … read more