Webinar Archives
Change Control in ITIL4: So Much More Than a New Name
Jun 27th 2019
Presenter: Greg Sanker, CIO, Author, speaker and practitioner with over 30 years of global IT experience
Every organization makes changes on a daily basis, and every change has the pot
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The V*A*L*U*E Formula
May 16th 2019
Presenter: Ken Wendle,
Author, speaker, consultant and instructor
A common thread shared by almost every best practice or methodology – from ITIL to Lean to
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The Anatomy of XLA: Experience Level Agreements
Apr 18th 2019
Presenter: Alan Nance, FISM, Managing Partner XLACollab... thought leader, innovator, creative disruptor.
Service Management exists to guarantee a valuable experience to custo
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DJ Schleen: DevSecOps - Blue is the new Green
Mar 21st 2019
Presenter: DJ Schleen, DevSecOps Evangelist and Security Architect, CVS Heath
You wouldn’t make changes in a production environment without testing first, so w
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Mapping your Journey to ITIL Island
Mar 1st 2019
Presenter: Mark Blanke, OwlPoint
Whether you are new to ITIL, Captains of ITIL 3 - or somewhere in between, this webinar is for you. Join us as Mark Blanke, President of OwlPoint,
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