DevOps Leader (DOL) Certification Course - Accredited

While we always recommend learners attend our live, virtual training, we understand that time constraints don't always make that possible. This course is available to self-study. Please click here for more information. 

The DevOps Leader course not only provides a strong foundation in DevOps, it also provides a unique and practical experience for participants who want to take a transformational leadership approach and make an impact within their organization by implementing DevOps. Leading people through a cultural transformation requires new skills, innovative thinking and leadership. Leaders up-down-and-across the IT organization must align and collaborate to break down silos and evolve the organization. Read our What is DevOps Leader whitepaper here. 

This course highlights the human dynamics of cultural change and equips participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping.

The course was developed by leveraging key DevOps leadership sources to extract real-life best practices in leading DevOps initiatives, such as the Spotify Squad Model, and has been designed to teach the key differences and emerging practices for cultural transformation through leadership in a fast-paced DevOps and Agile environment. (Click on the video tab to see us discuss the course in more detail)

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Leadership is not just for the executives in the corner office, one of the most powerful things we can do in this lifetime is to grow our personal leadership skills. As John Maxwell says, leadership is influence. Influence is the power to change, or the power to affect someone or something.

A DevOps Leader is a tactical or strategic individual who helps design, influence, implement or motivate the cultural transformation proven to be a critical success factor in DevOps adoption. This individual understands the human dynamics of cultural change and is equipped with practices, methods and tools to engage people across the DevOps spectrum.  

What makes this course unique is that it is specifically about leading DevOps transformation including new and innovative ways to organize and manage IT workflows and value streams.

Class also includes experiential exercises, GAME ON! An Interactive Learning Experience^® and access to ITSM Academy Learner Portal.

Learning Objectives: The learning objectives for DevOps Leader (DOL) include a practical understanding of: 

• DevOps and time to value 
• Mindset and mental models
• Key differences between DevOps IT and traditional IT
• Target operating models and organizational design
• Performance management, rewards and motivation
• Preparing investment cases
• Focusing on value outcomes
• Ideas for organizing workflows
• Empowerment and participation
• Defining meaningful metrics
• Value stream mapping
• Getting started

Audience:  

• Anyone interested or involved in cultural transformations and organizational change
• IT team leaders
• Managers
• Directors and business stakeholders
• Practitioners and change agents
• Tool providers and systems integrators
• DevOps consultants

Course / Student Materials:

• Access to ITSM Academy's Learner Portal - my.itsmacademy.com - extends the classroom experience with online content and tools
  • Digital Learner Manual (excellent post-class reference)
  • Research Paper - WhatIs? DevOps Leader
  • Learner Personal Action Plan
  • Sample documents, templates tools and techniques
  • Study aids and sample exams 
  • Access to additional sources of information and communities - including the State of DevOps Report
• Sixteen (16) hours of instructor led training and exercise facilitation
• Participation in our GAME ON! An Interactive Learning Experience^® 
• Participation in unique assignments designed to apply concepts
• In-class exam preparation
• Exam voucher

Professional Education Hours: Individuals attending this class will earn 20 professional education hours (e.g., PDUs, CPEs, CEUs) upon completion of this course. These professional education hours can be submitted to associations such as the Project Management Institute and ISACA, if applicable.

Prerequisites:  

• DevOps Foundation is recommended 
• An understanding and knowledge of common DevOps terminology and concepts and related work experience are recommended 
• Complete pre-class reading assignment 

Certification: Successfully passing (65%) the 60 minute examination, consisting of 40 multiple-choice questions, leads to the DevOps Leader (DOL) certificate. To purchase an exam only, please visit our Exam Voucher page and select the corresponding exam from the dropdown.