Getting and Keeping Executive Buy-in for your ITSM program

Presenter: David Cannon & Ken Jarvis, PeopleCert

Getting executive buy-in is one of the most important dependencies of every ITSM project. It’s also one of the biggest challenges. This webinar focuses on how to keep executives engaged and committed to your ITSM program at every stage. Hear from an actual CIO about what’s important to executives and how to show them that ITSM is the key to their success. Then get a checklist of things to do and see that will directly increase the level of support you get from executives.

By attending this webinar, you earn 1 Continuing Professional Development (CPD) point.

• Download the slide deck