Master the essential practices for IT service management with our ITIL Practice Manager eLearning. This program offers in-depth, flexible training designed to enhance your expertise in ITIL’s core disciplines, empowering you to drive value, efficiency, and alignment with organizational goals. Perfect for IT professionals aiming to elevate their service management capabilities, our official ITIL eLearning modules provide the knowledge and practical skills needed to thrive in today’s dynamic IT environments.
Highlights:
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2-3 hours of engaging, self-paced content
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Interactive and engaging content designed for easy understanding and retention
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Accessible on any device, optimized for mobile
- 12-month access to one of these elearning courses (Please indicate which course(s) you are purchasing in your order notes):
- Change Enablement
- Release Management
- Service Configuration Management
- Deployment Management
- IT Asset Management
- Service Desk
- Incident Management
- Problem Management
- Service Request Management
- Monitoring and Event Management
- Continual Improvement
- Service Level Management
- Relationship Management
- Information Security Management
- Supplier Management
- Official Certification eBook
- Exam voucher
- Mock exam - included with PC+ Membership
- Free exam retake - included with PC+ Membership
PeopleCert+ Annual Membership:
PeopleCert Plus is a valuable investment for professionals, offering ongoing certification renewal, access to exclusive resources, digital badges, community support, and enhanced exam preparation tools to boost career advancement and credibility. Membership includes:
- Take2 Exam Insurance
- 1 FREE exam retake with every voucher
- Mock Exam
- 1 FREE with every voucher
- Logging Continuous Professional Development (CPD) points
- Exclusive Resources
- 34 updated ITIL 4 Practice Guides, 200 + templates, video tutorials, job role profiles, case studies, and more!
Certification: Learners earn their ITIL 4 Practitioner certificate by achieving a passing score (65%) on a 30 minute, 20 question examination.
Professional Education Hours: Individuals this elearning will earn 3 professional education hours (e.g., PDUs, CPEs, CEUs) upon completion of this course. These professional education hours can be submitted to associations such as the Project Management Institute and ISACA, if applicable. Successful candidates with PeopleCert Plus Annual Membership, can log their certificate in PeopleCert's Continuing Professional Development (CPD) program to satisfy program requirements.
Please indicate which course(s) you are purchasing in your Order Comments box during checkout.
